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Shipping Policy

 

Please see this document for information regarding the shipping policy for purchases made on [website]. Please get in touch with our customer service team at [phone number] or info@example.com for further questions.

Process Time for Orders

If you place your order before 2 PM Monday through Friday, we will process and dispatch your order the same day, and if you submit your order after that time, we will dispatch it the next day. If you place your order throughout the weekend or on a public holiday, your order will be sent from our warehouse on Tuesday or the next business day.

Keeping Track of Your Order

Our team will send you an authorization email once your order has been dispatched. You can track your package on the carrier’s website once your order has been dispatched.

What Happens if My Order is Delayed?

Whenever conceivable, we will let you know if delivery is delayed and give you an updated estimated delivery date. The following information does not affect your statutory rights. Please refer to our Terms for more information.

Restrictions

A manufacturer’s warranty may not cover internationally shipped products; there may not be any manufacturer-provided service options available; and product manuals, instructions, and safety warnings may not be available in the destination country’s language.

Product specifications, labeling requirements, and standards of the destination country may not be followed when designing the products (and accompanying materials); the products may not be compliant with the voltage and other electrical standards of the destination country (requiring the use of adapters or converters, as needed).

You are responsible for ensuring the product can be legally imported into the destination country. Please note that the recipient of a Shopify.com order is the importer of record and must conform with all applicable laws and regulations of the destination country.

Protection of Privacy

Your privacy is significant to us, and we know you care about how information about your order is used and shared. Customers shipping products internationally and internationally should be aware that cross-border shipments may be subject to customs and postal inspections.

We may also give certain information about an order, shipment, or product to our international carriers, transmitting that information to customs authorities per local laws and regulations.

Contact Us About This Policy

To contact us with any additional questions or comments, please use the following information:

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